678 bed's Privacy Policy
A detailed and transparent explanation of how we collect, store, and use your personal information.
Introduction and Scope
Read this section first to understand how this policy works and who it applies to.
Purpose of This Policy
This privacy policy sets out the practices we follow regarding the collection, use, storage, and disclosure of personal information belonging to users of the 678 bed platform. We believe you should have full control over your information, and to that end we operate all processes with transparency.
By creating an account on the 678 bed platform, logging in, or using any of our services, you are considered to have accepted the terms of this privacy policy. Reading our Terms and Conditions will give you further details on how it aligns with this policy.
Scope of Application
This policy applies to the 678 bed website, mobile applications (Android and iOS), and all related services. Third-party websites or services are governed by their own privacy policies, for which 678 bed is not responsible.
This policy applies specifically to users located in Bangladesh. Our services are intended only for individuals aged 21 or older.
What Information We Collect
We collect only the information necessary to manage accounts and provide services.
Information You Provide Directly
Information you provide yourself when registering or using an account:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID or passport details (where identity verification is required)
- Mobile wallet numbers for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Messages and documents sent to support via live chat or email
Automatically Collected Information
The following information may be collected automatically while you use the platform:
- IP address and device type
- Browser and operating system information
- Login time, session duration, and navigation data
- Betting and gaming activity logs
- Information collected through cookies and similar tracking technologies
Information Received from Third Parties
A limited amount of information may be collected from trusted third-party providers for identity verification, fraud prevention, or payment processing purposes. In such cases, we receive information only through legally valid means and strictly within what is necessary.
Purpose of Data Use
Collected information is used only for specific and legitimate purposes.
Core Service Operations
Your information is used to create and manage your account, verify your identity, process deposits and withdrawals, and manage betting and gaming activity. Without these processes, the platform's core services cannot be provided.
Security and Fraud Prevention
Your information is used to ensure account security, verify authorised access, and detect suspicious activity. Modern security measures including SSL encryption keep your information protected.
Customer Support
Relevant account information is used when resolving your issues through 24/7 live chat and email support. This information is essential for providing effective assistance in both Bengali and English.
Responsible Gaming Monitoring
We may analyse your gaming behaviour to identify potentially problematic patterns and offer assistance where needed. Ensuring user wellbeing in line with 678 bed's Responsible Gaming policy is our priority.
Service Improvement and Personalisation
Information is used to analyse your preferences and usage patterns in order to make the platform experience more relevant and improved. This may include your preferred game categories, language settings, and personalised offers.
Cookies and Tracking Technologies
Our platform uses cookies — here is an explanation of how.
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser or on your device. The 678 bed platform uses cookies for the following purposes:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | Deleted when the session ends |
| Functional Cookies | Saving language preferences and user settings | 30 days |
| Analytics Cookies | Monitoring traffic and improving services | 90 days |
Cookie Controls
You can reject or delete non-essential cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work correctly.
Data Disclosure and Sharing
The circumstances under which your information may be shared with third parties.
Service Provider Partners
Limited information is shared with trusted third-party providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure maintenance. These providers may use the information only for the specified purpose, and confidentiality agreements with them remain in force.
Legal Obligations
We may be required to disclose information in order to comply with court orders, lawful requests from investigative authorities, or applicable law. In such cases, we provide only the information that is legally required.
No Sale of Commercial Data
678 bed does not sell or rent your personal information to third parties for commercial purposes under any circumstances. Your information is not transferred to advertisers or data brokers.
Data Retention and Security
How long your information is kept and how it is protected.
Retention Period
Necessary information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes, and prevent fraud. Once that period has passed, the information is securely deleted or anonymised.
Security Measures
678 bed takes the following technical and organisational measures to protect your information:
- All data transfers secured through SSL/TLS encryption
- Sensitive information stored in encrypted form
- Staff access to information limited on a need-to-know basis
- Regular security audits and vulnerability testing
- Automated alerts for suspicious access attempts
Response to Data Breaches
If a security breach occurs and affects your information, we will notify you as quickly as possible and take immediate steps to limit the damage. The support team is available 24/7 to handle situations of this kind.
Your Data Rights
The rights you have regarding your personal information.
Access and Correction
You can log in to your account at any time to view your stored information and correct it if needed. If you are unable to correct certain information yourself, contact the support team.
Request for Data Deletion
You may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing disputes.
Objection to Data Processing
You may object to the processing of your information for marketing communications or analytical purposes. Relevant options can be changed through your settings or via support.
Data Portability
In certain circumstances, you may request your information in a structured, machine-readable format. The support team will assist you with this.
Protection of Minors' Data
Protection of Those Under 21
The 678 bed platform sets a minimum age of 21 for all casino and betting activity. We do not knowingly collect personal information from anyone under the age of 21. If it becomes known that a minor has provided information, we will delete that information immediately and close the account.
For more information on responsible gaming, including the protection of minors, please visit our Responsible Gaming page.
Policy Changes and Contact
How this policy is updated and where to reach us if you have questions.
Notice of Policy Changes
We may update this privacy policy from time to time. For significant changes, a notice will be posted on the platform or you will be informed by email. Continuing to use the platform after a change takes effect will be considered acceptance of the updated policy. We therefore recommend revisiting this page periodically.
All our policies are kept consistent with one another — you can learn more about 678 bed's values and commitments on the About Us page.
Contact Information
If you have any questions or complaints about this privacy policy, please contact our support team:
- 24/7 Live Chat — from any page on the platform
- Email: [email protected]
You can also visit our FAQ section for answers to common questions.